Returns & Exchanges

We want you to feel confident shopping with PicklePro Shop. Eligible retail purchases may be returned within 30 calendar days from the date your order was delivered.

1. Start a Return or Exchange

All returns and exchanges must be initiated through our Return & Warranty Portal.

START A RETURN OR EXCHANGE → RETURN & WARRANTY PORTAL LINK

Please do not ship a product back before receiving return authorization and return instructions.
2. Return Eligibility

To qualify for a return or exchange:

  • Your request must be submitted within 30 calendar days of delivery.
  • Items must be unused an new condition.
  • All original packaging, accessories, and components must be included.
  • Paddles must have the original grip seal intact.
  • Proof of purchase is required.
  • Returns must be requested by the original purchaser.
  • The return must be authorized before the product is shipped back.

Sale and promotional items are eligible for return as long as they meet these requirements.

Gift cards are non-refundable.
3. Return Shipping Costs

Customers are responsible for return shipping costs for standard returns.

If your product is damaged, defective, incorrect, or the return is due to an error by PicklePro Shop, PicklePro Shop will cover the return shipping cost.
4. Damaged, Defective or Incorrect Product?

Submit the issue through our Return & Warranty Portal.

REPORT A PRODUCT ISSUE → RETURN & WARRANTY PORTAL LINK

Please provide the requested order information, photographs, and other information requested through the portal.
5. Exchanges

Exchange requests must also be initiated through our Return & Warranty Portal.

Depending on the product and circumstances, you may be instructed to return your original item and place a separate order for the replacement.
6. Refunds

Once your authorized return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds are issued to the original payment method used by the original purchaser.

Please allow 7–10 business days for an approved refund to be processed. Your bank or credit card provider may require additional time for the refund to appear.
7. Wholesale Orders

This return policy applies to retail purchases made through PickleProShop.com.

Wholesale, commercial, bulk, custom branded, and OEM orders are subject to separate terms.

Wholesale customers → [WHOLESALE RETURNS & WARRANTY POLICY LINK]
8. Complete Refund Policy

For complete terms, conditions, exclusions, international return provisions, and additional information:

VIEW COMPLETE REFUND POLICY → REFUND POLICY LINK