• Items must be new, unused, and include all original packaging and accessories.
• Paddles must have the original seal over the grip handle intact.
• Returns and exchanges must be initiated within 30 calendar days from the date of purchase.
• Only the original purchaser may request a return or exchange.
• A receipt or proof of purchase is required.
• A Return Merchandise Authorization (RMA) number, provided by our Customer Service team, is mandatory for all returns or exchanges.

• Customers are responsible for shipping and handling costs unless the return is due to an error on our part or a defective product.
• If the return is due to an error or defect, we will provide a prepaid return shipping label at no additional cost.

• Refunds can only be processed for the original purchaser and will be issued to the original payment method.
• Once the returned item is received and inspected, we will notify you regarding the refund status.
• If approved, refunds will be processed within 7-10 business days.

The following items cannot be returned or exchanged unless they are defective or the result of an error on our part:

• Net systems