Shipping policy

Free Shipping on U.S. Orders Over $50

  • Applies to orders over $50 within the contiguous U.S.

  • Excludes Alaska, Hawaii, Puerto Rico, and U.S. territories

  • Free shipping cannot be combined with other coupons, discounts, or promotional offers

Domestic Shipping

• Orders ship within 1–3 business days from our Southern Florida warehouse via USPS, UPS, or FedEx.

• Economy Shipping: 3–5 business days (longer for HI, AK, PR, and APO/FPO)

• Expedited Shipping: 2–3 business days

• You’ll receive a tracking email once your order ships.

Note: Delivery times are estimates and may vary due to holidays, weather, or carrier issues.

International Orders (Outside the U.S.)

  • Delivery times are estimates: International transit and customs processing can add delays beyond our control.

  • Duties and taxes: Import duties, VAT, taxes, customs fees, and brokerage charges are not included in product or shipping prices. The customer is responsible for all duties, taxes, and fees charged by the destination country or carrier.

  • Customs clearance: Your shipment may require additional information (ID/tax number, address confirmation, or import documents). If customs requests details and we do not receive the required information from you in time, delivery may be delayed or the shipment may be returned.

  • Refused or unclaimed packages: If a package is refused, unclaimed, or returned due to unpaid duties/taxes, incomplete address, or failure to complete customs clearance, the customer is responsible for original shipping costs, return shipping (if applicable), and any carrier fees. Refunds (if approved) will be issued minus these costs.

  • Address accuracy: Please verify your full international address, phone number, and email at checkout. We are not responsible for delays or losses caused by incorrect or incomplete address details.

  • Shipping damage: If your order arrives damaged, notify us within 48 hours of delivery with photos of the box, shipping label, and product so we can assist with a carrier claim or resolution.

  • Order changes: Once an international order is shipped, we cannot change the address, reroute, or cancel the shipment.

  • Warranty and returns (international): International returns and warranty resolutions may differ due to shipping costs. If a return is authorized, the customer is typically responsible for return shipping and any duties/taxes.

  • Shipping Delays, Replacement Shipments & Duplicate Deliveries

    While PicklePro Shop works hard to ensure every order is shipped promptly, we are not responsible for shipping delays, delivery exceptions, or service interruptions caused by third-party carriers (including, but not limited to, USPS, FedEx, UPS, or DHL), weather conditions, customs delays, or other events beyond our control.

    In certain situations, and solely at PicklePro Shop’s discretion, we may choose to send a replacement shipment as a courtesy while a package is delayed or considered lost by the carrier. This replacement is provided as a goodwill gesture and does not constitute an admission of responsibility for the carrier’s delay or service failure.

    If the original shipment is subsequently delivered after a replacement has been sent, the customer must return one of the duplicate shipments in its original, unused condition. PicklePro Shop will provide a prepaid return shipping label and return instructions whenever applicable.

    If a customer receives both the original shipment and the replacement shipment and fails to return the duplicate package within 14 days of receiving the return instructions, PicklePro Shop reserves the right to charge the customer for the additional merchandise or pursue any other remedies available under applicable law.

    By placing an order with PicklePro Shop, the customer acknowledges and agrees to these terms regarding replacement shipments and duplicate deliveries.